Privacy Policy

This Privacy Policy explains how Alibabagcfr Group ("we", "us", "our") collects, uses, stores, shares, and protects personal information obtained through www.alibabagcfr.com (the "Website").

We are committed to protecting your privacy and handling your personal data responsibly, transparently, and in accordance with applicable data protection laws, including the Nigeria Data Protection Act (NDPA) and, where applicable, international data protection principles.

By accessing or using this Website, purchasing tickets, making bookings, or submitting information, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal data:

1.1 Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Billing and payment details (processed via third-party payment providers)
  • Booking or ticket purchase details
  • Communications sent to us via forms, email, or customer support

1.2 Information Collected Automatically

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the Website
  • Referring URLs
  • Cookies and similar tracking technologies

1.3 Third-Party Information

We may receive limited information from:

  • payment processors,
  • event partners,
  • analytics providers,

strictly for service delivery and verification purposes.

2. Purpose of Data Collection

We collect and process personal data for the following purposes:

  • To process ticket purchases and bookings
  • To deliver electronic tickets and confirmations
  • To manage events, services, and customer support
  • To communicate updates, changes, or cancellations
  • To comply with legal and regulatory obligations
  • To improve Website performance and user experience
  • To prevent fraud, abuse, and unauthorised access

3. Legal Basis for Processing

We process personal data based on one or more of the following lawful grounds:

  • Contractual necessity: to fulfil ticket purchases and bookings
  • Legal obligation: to comply with regulatory requirements
  • Legitimate interests: to operate, improve, and secure our services
  • Consent: where explicitly obtained (e.g. newsletters or marketing, if applicable)

4. Payment Information

4.1 We do not store full payment card details on our servers.

4.2 All payment transactions are processed through secure third-party payment providers who are responsible for compliance with applicable payment security standards.

4.3 We are not responsible for the data practices of payment processors and recommend reviewing their privacy policies separately.

5. Cookies and Tracking Technologies

5.1 We use cookies and similar technologies to:

  • enable essential Website functionality,
  • analyse Website traffic and usage,
  • enhance user experience.

5.2 Cookies may be:

  • essential cookies,
  • performance/analytics cookies,
  • security cookies.

5.3 You may disable cookies through your browser settings; however, some Website features may not function properly as a result.

6. Data Sharing and Disclosure

We do not sell or rent personal data.

We may share personal data only with:

  • payment processors,
  • event partners or venues (where necessary),
  • IT service providers and hosting partners,
  • regulatory or law enforcement authorities when legally required.

All third parties are required to process data securely and only for authorised purposes.

7. Data Retention

7.1 We retain personal data only for as long as necessary to:

  • fulfil the purposes outlined in this Policy,
  • comply with legal and accounting obligations,
  • resolve disputes.

7.2 When data is no longer required, it is securely deleted or anonymised.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

  • unauthorised access,
  • loss,
  • misuse,
  • alteration,
  • disclosure.

Despite these measures, no system can be completely secure, and we cannot guarantee absolute security of data transmitted online.

9. Your Rights

Subject to applicable laws, you have the right to:

  • request access to your personal data
  • request correction of inaccurate data
  • request deletion of your personal data
  • object to or restrict processing
  • withdraw consent (where processing is based on consent)

Requests may be made by contacting us using the details below. We may require identity verification before processing requests.

10. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

You are encouraged to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

This Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

If you believe a minor has provided us with personal data, please contact us so appropriate action can be taken.

12. International Data Transfers

Where personal data is transferred outside Nigeria, we ensure appropriate safeguards are in place in line with applicable data protection laws.

13. Changes to This Privacy Policy

13.1 We may update this Privacy Policy from time to time.

13.2 Any changes will be posted on the Website with an updated effective date.

Continued use of the Website after changes constitutes acceptance of the revised Policy.

14. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Last Updated: December 28, 2025