Ticket Purchase Policy

1.1 All tickets sold on the Website grant the Purchaser a revocable licence to attend a specified event, subject to compliance with:

• this Ticket Purchase Policy,
• the event rules,
• venue regulations, and
• applicable laws.

1.2 A ticket does not constitute ownership of the event or any associated intellectual property.

1.3 Tickets are sold for personal use only and may not be used for commercial purposes without prior written consent.

2.1 All ticket sales are subject to availability and acceptance by us.

2.2 A ticket purchase is considered confirmed only upon successful payment and issuance of a ticket confirmation (electronic or otherwise).

2.3 We reserve the right to:

• limit the number of tickets per purchaser,
• refuse or cancel transactions suspected to be fraudulent or abusive.

3.1 Ticket prices are displayed at checkout and may include applicable taxes, processing fees, or service charges.

3.2 Prices are subject to change at any time; however, changes will not affect tickets already purchased and confirmed.

3.3 Payment must be completed using the payment methods made available on the Website.

3.4 We are not responsible for payment failures, delays, or errors caused by:

• banks,
• payment gateways,
• card issuers,
• network or system failures beyond our control.

4.1 Tickets are delivered electronically via email, QR code, or user account, unless otherwise stated.

4.2 It is the Purchaser's responsibility to:

• provide accurate contact details,
• ensure access to the email or account used at checkout.

4.3 Failure to receive a ticket due to incorrect information provided by the Purchaser does not entitle the Purchaser to a refund.

5.1 Tickets are strictly non-refundable, except in the limited circumstances outlined below.

5.2 Refunds will be issued only if:

• the event is cancelled and not rescheduled, or
• the event is rescheduled and the Purchaser formally notifies us that they are unable to attend the new date.

5.3 Refund requests must be submitted in writing to alibabagcfr@gmail.com within 7 days of the public announcement of the cancellation or rescheduling.

5.4 Refunds approved under this Policy will be processed using the original payment method and may take up to 14 business days, subject to bank or payment processor timelines.

5.5 No refunds will be issued for:

• change of mind,
• inability to attend,
• late arrival,
• no-shows,
• loss or damage of tickets,
• technical issues on third-party platforms,
• failure to read event details before purchase.

6.1 We reserve the right to:

• postpone,
• reschedule,
• relocate,
• modify programmes, performers, or event format

where necessary due to circumstances beyond our reasonable control.

6.2 Such circumstances include, but are not limited to:

• weather conditions,
• government directives or restrictions,
• public health emergencies,
• security concerns,
• acts of God,
• vendor or artist unavailability.

6.3 Where an event is postponed or rescheduled, tickets will remain valid for the new date unless otherwise stated.

6.4 We shall not be liable for any ancillary costs incurred by the Purchaser, including travel, accommodation, or personal expenses.

7.1 Tickets may not be resold, transferred, duplicated, or used for promotional or commercial purposes without prior written approval.

7.2 We reserve the right to:

• cancel tickets obtained through unauthorised resale channels,
• deny entry to holders of duplicated or tampered tickets.

7.3 No refunds will be issued in such cases.

8.1 Entry to an event is subject to:

• presentation of a valid ticket,
• compliance with venue rules and security checks.

8.2 We reserve the right to refuse entry or remove any attendee whose conduct is deemed unsafe, disruptive, or unlawful.

8.3 Removal or refusal of entry under this clause does not entitle the Purchaser to a refund.

9.1 Attendance at events is at the Purchaser's own risk.

9.2 To the fullest extent permitted by law, we shall not be liable for:

• personal injury,
• loss, theft, or damage to property,
• indirect or consequential losses.

9.3 Our total liability, if any, shall not exceed the face value of the ticket purchased.

10.1 Initiating a chargeback without first contacting us may be treated as a breach of this Policy.

10.2 We reserve the right to:

• dispute unjustified chargebacks,
• suspend or restrict future purchases from users who abuse payment systems.

11.1 This Ticket Purchase Policy shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

11.2 Any disputes arising from ticket purchases shall be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria.

12.1 We reserve the right to amend this Policy at any time.

12.2 The version in force at the time of purchase shall apply to that transaction.

• Email: alibabagcfr@gmail.com
• Website: www.alibabagcfr.com